Buying A Neo Laptop?
Neo is a computer brand available in the Philippines. Neo has some nice competitively priced laptops. Just take a look at their Empriva 572SVBx hardware specs:
- Intel® Pentium® Dual-Core Processor T2130 (1MB L2 Cache, 1.86GHz, 533MHz FSB)
- Windows Vista® Home Basic
- 60-day MS Office 2007 trial
- SiS M671MX + SiS 968
- 802.11 b/g
- 1GB DDR2 Memory
- 80GB SATA Hard Disk Drive
- NEO VisionCare 12.1″ Widescreen WXGA TFT LCD
- SiS Mirage 3 (M671MX integration)
- CD/DVD Burner (Supermulti 8x DVD+/-RW)
- NEO Motion Eye 300K Pixel, Built-in Mic & Speaker
- 10/100 Mbps LAN
- Integrated 56k Modem
- 3x USB 2.0
- 7-in-1 Card Reader
- 4-cell Lithium Ion Battery
- 1.8kg with Battery
- 1 year warranty
This little laptop is competitively priced at P41,000.00. In comparison, my Compaq Presario B1957TU (which has the following specs) is already priced at P59,940.00.
- Intel Core Duo Processor T2250 (2MB L2 Cache, 1.73 GHz, 533MHz FSB)
- ATI Radeon Xpress 200M Chipset
- 12.1-inch BrightView Widescreen LCD
- 512MB DDR2 SODIMM Memory120GB Hard Disk Drive
- SuperMulti Double Layer DVD±RW Drive
- Hi-speed 56K modem, Integrated 10/100 LAN,
- 802.11a/b/g WLAN with Bluetooth
- Intel Graphics Media Accelerator 950
- Integrated 4-in-1 digital memory reader slot
- 3xUSB 2.0,S-video out, Firewire
- Microsoft Windows Vista Home Basic
- Weight: 1.79 Kgs.
What’s the difference? The NEO has more RAM, a webcam, microphone and doesn’t have bluetooth. The Presario has more HD space, bluetooth and a better processor. Is the Compaq Presario price justified? Should it really be more valuable than the Empriva? What aren’t we seeing here?
I think the difference is the quality of after sales support. Take a look at Jozzua’s website and you will see the amount of talk going around about Neo’s tech support. Take a look at some of the comments:
I was recently given a Neo Empriva as part of our equipment purchase from one of our company’s suppliers. I’ve had the unit for about two months and have been actually using it only occasionally. About five weeks ago, its DVD +/-R drive malfunctioned and since it was still covered by warranty, I returned it to our supplier as they were the ones who bought the unit. Our supplier was kind enough to accept the laptop and infomed us that they would likewise return it to their supplier. Now it’s been about three weeks and our supplier still hasn’t got any news about the status of my Empriva except that it’s at the factory (?). - GreenRabbit
I just bought a Neo 360SXEi laptop from PC Corner last June 19, 2007 for a friend who is a paramedic in Laos. I bought it a day prior to my departure, so I haven’t got time to actually road test it. Anyway 1 week after I bought it, the laptop developed a habit of freezing after a few minutes of use. I’ve reformated it 4 times already and each time it seemed to have solved the problem , but afater a few hours it hang again. Since I bought it I’ve calledt Neo IT Support 3 times already for all sorts of problems (imagined the long distance calls I have spent). Until now it kept freezing and I already called Neo Support again and I was advised to bring the unit to their service center. It’s really embarrasing considering I even told my friend the NEO is the choice brand for PLDT on their DSL package so most probably it’s of good quality. -Dr. Ramon Guadalupe.
A poster named Nicole details her experiences with Neo Laptop Tech support:
1. I gave the NEO sales rep my business card at Megamall and he promised to update me regarding the availability of the laptop that I’m looking for - NEO 601 RVP. Instead of him doing the follow ups, I’m the one calling him every now and then to get feedback.
2. This NEO sales rep sends me text quotes on the cellphone, instead of updates about my laptop. Very professional, indeed.
3. This NEO sales rep tells me that he will update me the following day, but I waited for a week - and again, I had to call him up to get an update regarding the availability of the unit, to which he replied, “A-hehehe… Sorry po ma’m. Hindi pa talaga e. Wala pa kasi boss namin.” Look, if you say that you’re going to update the following day, then you damn well should. If you can’t do it yourself, then turn it over to someone who can. DO NOT IGNORE YOUR CUSTOMERS.
4. When I got fed up with this sales rep’s customer service (he even got my Yahoo ID, so that he could easily give me an update - which I found useless, because he doesn’t anyway), I called up NEO’s custcare support, only to get this, “Ay, tawag nalang kayo mamaya. Kumakain pa sila.”So there you have it. NEO reps, if you are reading this, why should I even bother purchasing your laptop with this kind of service? As YOUR customer, I find it insulting that I should have to run after your reps, who PROMISE to update, for a simple information.
Bits, a representative from Neo computers, have actively responded to the various customer queries.
…for those who have posted problems here who have not been personally contacted for resolution, please contact us a 724-3636 or email us at care@neo.com.ph. Please rest assured that we are monitoring this site as it allows us to find ways to improve our service and work with customers with unresolved issues.
How does Tech Support for HP/Compaq Presario fare? Looking at Angelo’s blog, you can see his personal experiences with a Presario laptop. He seemed to be quite happy.
… a year and a week after buying my Compaq Presario V2617TS, I got myself a mostly-new V2617 with several upgrades (I actually purchased a DVD-RW drive before, for backing up files and photos). It’s better than good as new .
Well it seems you can buy a very cheap and lightweight laptop and NEO, but will it last?
The digital cameras should ideally be ones that does not require digital camera accessories. A common example is that of security cameras.
gud day guys..
I have a neo 531nl which i bought last july and i haven’t encountered any hardware problem.. so if your going to buy a neo laptop ask for a neo endura 531nl..
Hi Jhay, how long have you had this laptop?
close to 3 mos. now and i haven’t experience a major problem yet.. except for some software problem.. specially viruses..
Hi all,
I just bought a Empriva 572SVBx laptop out of due necessity (my HP laptop got damaged and I needed one quick replacement fast) and it has been so far working ok for me (been running it on more than 12 hours at a time on AC power for more than a week now).
As far as I’ve researched, it’s a close enough clone of the Sager NP7250 notebooks (they have practically the same casing, similar specs, even buttons on the keyboard and same chipsets based on SiS 671MX), and from what I’ve seen, it has a good sturdy build. Like the NP7250, it’s main complaint is the 4-cell battery which doesn’t last really long (longest I’ve seen running it is about an hour and 20 minutes silent mode with the Power Saver plan scheme of vista), and has the same observation of running a bit hot at the left side of the laptop.
Also, what I found odd is that most computer shops selling these neo laptops do NOT sell extra batteries in case you need one (which you’ll definitely need because of low battery life) - they’ll almost always refer you to the neo showroom in sm megamall - which is quite unfortunate because computer shops who sell laptops should also have laptop batteries on their inventories just in case when a customer should buy an extra one. It was just frustrating to go from alabang, to gilmore, to other computer shops to ask for a battery to only find out that neo only had those batteries on their showroom. Maybe Neo should find a way to make those batteries more accessible (I’m writing on my Empriva 572SVBx right now, and am headed back to cebu tomorrow - It’s not just in my schedule to go to Megamall and ask for a battery).
Other than that, the laptop seems so far working ok, and running faster than the Dell Core 2 Duo Laptop of my auntie running Windows Vista Home Premium (Still with 1Gb of RAM). Well, Basic is more or less the way to go to see almost fast-as-XP speeds with comparable hardware.
Glad you have a good experience with Neo so far clintcan. My NEO laptop actually gave in after 8 months.. I was glad it still had warranty.
What was the laptop you had Ely? I know that some models of Neo laptops have “bad” reputations.
Btw, here’s some screenshots of the Sager NP7250 notebook (cheap notebook sold in the US), which is really a rebranded Clevo M72S (did a google search - google is really the best!).
http://www.flickr.com/photos/40488198@N00/sets/72157602076605231/detail/
I’m pretty sure the Neo guys bought these 572SVBx/Clevo M72S notebooks (minus some items like the 3.5G HSDPA/bluetooth module or the fingerprint module) and rebranded them (Clevo is known for producing rebranded notebooks - they’re a laptop manufacturer in taiwan).
It was a Neo Q Note Endura 505GL. Bought it last Dec 2006. The lcd monitor gave up on me. I had it fixed. Took them 2 weeks, I believe. I just decided to buy a new one.
i also have a neo laptop for almost a yr. so far my unit is still running in good shape i think my views in this tread people who is expecting a a1 standard go for the branded one but if ur gonna use ur machine in surfing the net and office go for neo cause if ur machine lasted for 2 yrs its already break even of ur investment.
Hi,
I would like to give an update to the post that I made over a month ago. Here is my recent experience with NEO’s service:
To: NEO rep,
I am very disappointed that after our email conversation, NEO’s service still falls short.
I was advised that the laptop will be delivered at the shop that is convenient for me. This is the reason why I mentioned Complink-Megamall, because this was the shop that I last visited and inquired about the NEO laptop. A representative from Complink called me just to confirm when I will pick up the unit, to which I said I’ll be picking it up during the weekend.
When I visited the Complink branch to avail of the laptop last Sunday, I was told by their rep that NEO has not delivered the laptop yet.
It is very tiring to be going back and forth and getting these commitments from NEO that does not come to pass. We are now wondering if NEO is just all ‘sales talk’, but no action. Prior to my intention to purchase the laptop, I was advised by IT, especially a certain online gaming company, not to go for NEO, not only because of the brand, but because of the service. Of course, I gave NEO the benefit of the doubt. However, after experiencing these situations and service from NEO, I feel that these advices merit a lot.
Just today, I was told by your company rep if NEO can ‘make up’ for it by delivering the unit to my office instead. I am not holding my breath on that though.
I hope that you’ll be able to do something about the service that you are giving to customers – especially those who would like to purchase your laptops.
I did not mention in my email that my company is recently looking to purchase laptops and is waiting for an update from me regarding the performance of NEO as well as its service. Well, after these experiences, it’s difficult to recommend this brand.
i have a neo laptop. endura 531 NLe. i have it for almost 4 months and it works fine for me. the only problem i have encountered is the software and sometimes it slows down but its okey I can live with it. my neo is on for amlost 12 hours. i used it in downloading movies and other files. i think the life of your laptop depends on how you use it. Laptops are very delicate machines that’s why you have to handle it with care. But if you guys don’t really like neo you can always buy those branded and expensive laptop in the market. :-)…
Good day everyone!
Last Sunday,091307,I went to the Cyberzone Techfair in The Block, SM North Edsa. I headed to the Complink booth as I have long planned to buy the “Affordable” brands, so I resorted to NEO. They didn’t have the stock at their booth so I headed towards their Cyberzone location. Long walk. Finally I got to test it and had fallen in love instantly with it’s white chassis.The model is NEO 621NVP2i. I bought it for the following reasons:
1. I’m a college student and it is a freaking necessity. Everyone around have their own so might as well get one.
2. I like the white chassis - pretty kewl
3. Nice specs; 80GB HDD, 1GB RAM, Centrino Duo @ 1.66 GHz, T5500, Windows Vista Home Premium. Affordable @ 45k 0% interest
4. I’m the layout artist of my university’s official publication so I need to have a portable notebook to show my editor my ideas and layouts (I’m enrolled at a State University along Pedro Gil so that explains why we don’t have our own PC. Suppression of academic freedom! Lol. but hey, that’s another story)
5. I’ve destroyed my desktop.
So far here are my findings:
1. The vent gets hot easily. Sometimes I wonder if I can cook bacons beside it.Lol
2. FREAKING LOW BATTERY LIFE! It lasts for an hour and even LESS considering I always change the battery settings to POWER SAVER (but I really thin no matter what battery setting I use nothing changes; the performance nor the battery life)
3. The day after I bought it, I brought it to my school. I put it to sleep by just putting the lid down. After 1.3 hours of traveling (a jeepney + LRT), I arrived at my College’s library. Put it out of my bag, lifted the lid and voila. The read blinker blinked several times, still blank screen then out of nowhere it changed its blackness (seems like it was turned on or something) coming to life and boom. Somewhat “BAR CODES” in pink, yellow and red columns appeared at the upper left of my LCD. I panicked. Like, hello! What is happening? This thing is less than a day old! WTF!^$#&%&*^@* To no avail, I waited and waited and waited for what seemed like eternity. Hell, I was full of panic and disappointment! So I decided to pull the battery out and reinsert it. Turned the button on, then everything worked fine.
4. The Trackpad. Sometimes, whenever I lay my finger down on the trackpad, it seems like it is not following my finger. It moves to several directions and sometimes even jumps to some part of the screen. Goodness.
5. The Bluetooth. I have a P990i and it has a feature of Bluetooth ad-hoc PAN and no matter how hard I try it is so damn hard to connect. I updated my bluetooth driver and discovered it was some cheap brand, something that sounds like Darnfol, Darfol, Danfol, whatever. I googled its website and to my luck, happened to come across its home page. Beautiful. Just beautiful. No bluetooth software whatsoever. When I connected the my smartphone to my notebook via bluetooth, it failed to install Bluetooth Peripheral Device (but I think this is some problem with compatibility or something).
6. Ugly speakers. Did NEO reduced the bass? My P990’s speaker blasted to its full volume matches the decibel of my NEO notebook. And my P990 has Mega Bass while the speakers below my LCD, though stylish it may look (it’s one cool speaker), sounds like some cheap desktop computer bought less than P1 000.
7. Inside the box, there were 3 CDS; Neo burner, Cyberlink Power DVD and the “elegant” NEO CD containing the drivers and the manual. The only thing I feel is lacking is some printed manual. Every gadget has them, even those puny iPod imitations sold at Grand Central, Monumento. Why oh why doesn’t NEO have a printed manual!? And it looks like there was no effort on designing the CD cover. Plus the drivers in the CD are ONLY windows XP COMPATIBLE. So I checked the NEO website, clicked on downloads and selected my unit on the drop down menu. Hallelujah. No driver nor manual.
8. DVD-ROM. While I was installing some software on my notebook, the setup failed. So I opened the Computer and was quite shocked to see that there is no DVD Drive. What the!? I restarted it, and everything came back to normal.
9. 1.3 Megapixels webcam. No matter how many lamp shades and ceiling lights I turn on and put right in front of me so that the image on the screen will improve even a bit, hell, seems like this swivel webcam (one cool feature, at least) works like some crappy VGA webcam!
Despite these, I’m still thankful that it has not given up nor have any serious error whatsoever. My NEO notebook is cool in some ways, and uhm…not so good in some ways. But then again, everything has their pros and cons. THERE IS NO ONE PERFECT LAPTOP (well except from my dream notebooks; black macbook and HP Tx1000. LOL!), keep that in mind.
I’m taking good care of my notebook always as I don’t want to end up like the poor people who only got home disappointed with NEO’s service center and service crew. THERE IS NO PERFECT SERVICE! But in Neo’s service case nothing is perfect. LOL!
I hope that this notebook will last for years until Windows changes its OS version again or until the first gentleman is imprisoned, or even better lies down on the lethal chamber, for his sinister and vile doings in our country. Okey Im getting far behind reality now. I just wanted to share what I think about NEO based on my perspective. I hope it helped everyone who will read this.
yeah tama ka..
masakit nga lang isipin kse naka sale cia ngaeon sa megamall… 29k nalang..
Actually, it seems like the .3MP and 1.3MP are very similar to each other (chipset BisonCam, a camera found in cheap webcams) - have awful quality. I don’t use the webcam anyways, so that doesn’t bother me a bit. I use my laptop almost exclusively for software development and accessing remote servers for administration.
Btw 4 Cell Batteries are a joke (1 hour plus on your laptop for on the road is frustrating, especially if you’re working in a coffee shop sometimes). I waited for info here from the authorized reseller in Cebu if there was an available larger battery. Four days I have waited and there was no reply to my request. So what I did was to ask the Neo helpdesk (through ym), and I got the info promptly, and they gave me instructions on how to order an 8 cell battery (should give my 572SVBx at least three hours of running on batteries instead of an hour plus).
Sometimes it’s better to go straight to the source, as I’ve realized.
Btw, the price of the 8 Cell battery for my laptop model is P7370.
Running it for more than two weeks now (almost into the third week), and sometimes running it for more than 16 hours (I think I have reached 20 hours a couple of times) straight, it has never failed me yet (except for the disappointing 4 cell battery running time and the tinny speaker sound). It does help if you have a laptop cooler and take care of the laptop as if it were a delicate appliance.
As others have said, if you want good service, get a more expensive laptop from a reputable and known brand. If you’re technologically savvy enough (can change the RAM of your laptop, do your own troubleshooting of windows, etc.) - well, Neo laptops can be a fair alternative (I’ve seen Arnold brand laptops not working after a few months of use), and thinking in a technical perspective, laptops get obsolete in about 2 years time.
hahahahhaha….
im not perfect as well.. i’ll give you some advice..
change its o.s. to windos xp so you can maximize its performance…
well i have a neo notebook i just bought it last august 28, 2007. so far i did not experience any problem with it but im worried bout wat ive read here. i hope that i will not encounter the same problems. its true that the life of any gadget depends on the user so im planning to take good care of my laptop.
I think that NEO has no problem with its later models. The one that I have is a NEO 601RVP and the fan/exhaust is on the side, not at the bottom. It doesn’t get burning hot when I put it on my lap, which is good, since I use it in a place without any airconditioning.
Yes, the battery life of NEO is quite short, even if I followed their instructions to initially charge it for 9 hours. Mine lasts for 1 1/2 hours to 2 hours with wifi usage, emailing, chatting, and some music playing. Minimal usage brings it up to 2 1/2 to 3 hours. I still find it too short though.
I’ll give updates to its performance after 3-6 months.
Hi Nicole!
I was surprised to hear that your NEO laptop lasts for 1 1/2 hours. Is this an 8 cell battery? Mine lasts barely an hour and a half with my puny 3 cell battery so I have to bring my charger everywhere I go. Soooooooooo freaking heavy and bulky.
Btw, the exhaust of my laptop is on the side too but it gets “burning hot” at times.
Im really hoping my unit is not as fragile as those mentioned above.
@Van
Hi there! Yes, my laptop lasts for about 1 1/2 hours. I timed it myself. I think it helps if you lower the brightness/contrast of the screen. I use my laptop on a study table with a fluorescent light on top, so if I make the screen too bright, the glare hurts my eyes.
Mine is a 6-cell battery. Here are the specs of my laptop:
# Intel® Centrino® DUO Mobile Technology
Intel® Core™ 2 DUO Processor T7300
(4MB L2 Cache, 2.0GHz, 800MHz FSB)
Intel® 965GM Chipset
Intel® ProWireless 4965 a/g/n
# Genuine Windows Vista® Home Premium
# 60-day MS Office 2007 trial
# 2GB DDR2 Memory
# 160GB SATA Hard Disk Drive
# NEO MovieMax 14.1″ Widescreen WXGA TFT LCD
# Intel® Graphics Media Accelerator X3100
# CD/DVD Burner (Supermulti 8x DVD+/-RW)
# NEO Motion Eye 2 Megapixel, Built-in Mic & Speaker
# 10/100 Mbps LAN
# Integrated 56k Modem
# 4x USB 2.0, Firewire, Bluetooth
# 3-in-1 Card Reader, S-Video out
# 6-cell Lithium Ion Battery
# 2.4kg with Battery
# 1 year warranty
What is your unit?
@Van
I forgot to add that my power plan settings is on “Balanced”. I haven’t timed the “Power Saver” plan, nor the “High Performance” yet. What power plan setting are you using?
Have you viewed the Windows Help and Support regarding Power-saving tips? It gives basic info on how to save power. I have to admit though, NEO has a short battery lifespan. I had a Toshiba laptop once and the battery would last for 2 days! Big difference!
Oh, I’d like to add that Windows Vista sucks. Ugh. This laptop unit is wonderful for online gaming, but I can’t even install any games here, because Vista is blocking it. So, if you’re planning to use your laptop for gaming, I suggest having a Windows XP OS.
@NEO rep
Any chance that I could change the OS of my laptop? Windows Vista is an eye-candy, but I hardly can do much, since it blocks games like Ragnarok. *sob*
@Van
I just saw your laptop model. FYI - that model tends to get very hot. My brother has that model and that’s what we have noticed also. In terms of usage, my brother has not experienced anything wrong with his laptop - yet.
He purchased the laptop around 3 months ago.
Here are nifty tips to prevent battery drain with Vista users:
http://mobileoffice.about.com/od/usingyourlaptop/tp/vistabattdrain.htm
Hope it helps.
Hi all,
Just a little update. Almost one month running the 572SVBx (just three more days to go and sometimes turning it on for almost 24 hours straight), I’ve encountered no problems with it whatsoever. Like I said before, it runs hot, especially in the side vent area.
The laptop isn’t linux-friendly (as I see most Clevo rebranded laptops having the same problems), but I managed to run Linux Mint and PCLinuxOS on it, sans the webcam (not supported by linux), and the Realtek wifi (somewhat working in Linux Mint, and PCLinuxOS, through ndiswrapper).
Right now, It’s dual booting into Vista and PCLinuxOS (Linux Mint looks nice, but PCLinuxOS is more snappy).
nicole,
i haven’t had time to send you a reply but now that i am browsing the comments i cant seem to find your question.
what i remember was you asking me on what will i do with it ba? and you getting a little bit worried on yours.
well, neo does not have a money buy guarantee right ? so lets just use the laptop and take some extra care and pray that it wont malfunctioned.
[...] There has been a discussion through comments on NEO LAPTOP and the lousy customer service they provide. [...]
Hi guys!
Does anyone have a Neo 531 NL laptop. My aunt’s laptop wouldn’t work after accidentally getting wet. It’s sad that eventhough I couldn’t even buy a laptop of my own, I would have to replace it.
To those who are interested in selling a laptop with the said model, please contact me: 0922-859-0621.
Thanks!
He susejhaze, that’s really too bad. Would you know the specs of that laptop?
oh..too bad for you susejhaze.. water and getting wet is a big NO NO for laptops. My laptop has the model as your aunt’s laptop. There are still laptop like this available in the market.You just have to know the specification of your aunt’s laptop.
I am planning to buy a laptop and i am eyeing on a NEO laptop. It’s only 26,000 now from 36,000. But after reading all the complaints, i am doubting..
My budget is only up to 30,000 and there’s no other cheaper laptops here in my place( Ozamiz City).
Is there any other shops near my place?
maganda sana yung specs:
Intel® Core™ Solo T1300
Free DOS
512MB 533MHz DDR2
80GB SATA Hard Disk Drive
DVDRW SuperMulti
kaya lang nagdadalawang isip ako… advice guys… thanks a lot..!! take care everyone! God bless…!
layo mo pala sircuj sana kung sa manila ka lang may mga nakita ko kseng nakasale sa sm mega mall dun ko sana ituturo sayo…
so mahina pala talaga ang battery ng neo. kakabili ko lang ng neo 572svbx at sabi ng neo rep sa binilhan kong shop, 4hrs daw tumatagal yung battery. pero one hour mahigit lang talaga sya tumatagal. hindi ako sanay kasi yung mga dati kong laptops 2-3hrs tumatagal ang battery kahit may nakasaksak na mga external devices. ngayon di na ako pwede magoptical mouse kung gusto ko magsave ng battery..
oh well, kailangan ko lang talaga ng cheap pero ok ang specs na laptop para sa networking kaya ko binili yung empriva, at higit sa lahat gusto ko ng maliit. hindi ko pa naeexploit ang laptop na ito kaya di ko pa alam kung magiging matibay nga ba sya tulad ng hp laptop ko na nakabukas ng 3 days dahil sa mga dinadownload kong animes…
Hi everyone! Does anyone here have any experience with the 630NX2? Is it any good? Thanks
ang alam ko maganda po specs nian.. saka po parehas ian ng barebone ng gamit ko na 531nl kaya malamang ok na unit ian.. ganda pang gaming nyan meron ian dedicated na videocard…
Wala ka bang na encounter problems so far jhay?
Yup, yun nga ang ang habol ko hehe Pwedeng pwede pang gaming.
I’m having second thoughts though because of all the negative comments.
There’s a poster at jozzua blog that said the more units sold the bigger the chance that some of the units are defective. I believe yan yung nangyayari sa Neo. Too bad, pangit yung after sales support nila.
Ang mahal kc ng ibang laptops na mgka level yung specs sa Neo na laptop… Hmmmm…do i risk it?
Btw jhay, alam mo ba kung sino yung ODM ng 630nx2?
Wala ka bang na encounter problems so far jhay?
Yup, yun nga ang ang habol ko hehe Pwedeng pwede pang gaming.
I’m having second thoughts though because of all the negative comments.
There’s a poster at jozzua blog that said the more units sold the bigger the chance that some of the units are defective. I believe yan yung nangyayari sa Neo. Too bad, pangit yung after sales support nila.
Ang mahal kc ng ibang laptops na mgka level yung specs sa Neo na laptop… Hmmmm…do i risk it?
Btw jhay, alam mo ba kung sino yung ODM ng 630nx2?
___________________________________________________________ sabi noon sakin ng neo compal daw po ung manufacturer non.. and ang alam ko ion dn po manufacturer ng ilang model ng toshiba..
Thanks jay.
Well, titignan ko yung BenQ Joybook S73G at kung hnd ok yung price + freebies, i’ll just risk it with Neo.
Sana wala maging problema, or i’ll be at the mercy of neo’s after sales support =(
Ang ganda kasi ng specs ng neo at ang mura…Hahay
boss saan ba location mo? my kilala ko sa mega mall na neo sales.. team leader cia don gusto mo refer kita..
Sa may cubao ako tol. Ok, kung may email ka nya… itext mo na lng sa Zero nine two seven four six zero six nine zero five.
thanks
guys,
im planning to buy a friends laptop na neo eto yung model baka may mga naka experience na sainyo with this neo m54g
pa post nmn pls,
kis kung panget mag dell nlng ako or toshiba
I purchased a Neo Empriva540SVBE from Octagon at SM Clark on October 26, 2007. The reason I chose this computer was because it was the best available for my limited budget.
Took the computer back to my hotel room and found that it continually froze after just a few minutes. The next day returned the computer to Octagon and told them to have it fixed, replaced or my money back by the end of that day as I was flying out the next morning.
The computer was replaced the same day. Good service (or did they just want to keep my money?).
Since then no problems. The replacement is a good reliable computer.
Well, i finally bought the Neo 630NX2 and tama si jhay, it is a rebranded Compal GL30.
I haven’t experienced any problems with the unit itself.
As far as the tech support service though medyo meron..
Its no biggie really, its just that when i can only expect one reply from neo.care and if i have follow up questions, it would be ignored. I need to email them anew…
I don’t know why Neo insists on using 4-cell batteries - those really don’t last long - one would be lucky to get around 1.5 hours tops - and that’s kung tinitipid mo yon usage.
Neo also has poor cooling design for some reason. Dual Core cpus are hot, but they should run cooler than previous centrino cpus. Try to monitor the cpu temperature (you can use third party softwares like NHC - notebook hardware control). I’m not sure if the fans can be controlled, but you can also try I8kfanGUI).
I almost got myself a Neo laptop before. Good thing I stuck it out with Dell and Toshiba. Yes, mas mahal, but I think avoiding the stress and the angst by going branded, is well worth it imho. I can use them without having to “baby” them, or worry each time I open it up, if it will still be functional or not.
Just my 2 cents.
i bought my NEO ENDURA 505GL. have upgraded the RAM to 1GB. been using is since January 10, 2007. At times i would leave it on for more than 24 hours. So far i haven’t encountered any problem with it. When i bought it it used to have error message and blue screen especially when i attempt to use the camera. But since I upgraded the memory to 1 GB there’s no more problem. I suggest you add the speed of your RAM to get rid of the friggin hanging issue. and un-install un-neccessary softwares which usually are runningon the background and used up your RAM speed. BE sure to upgrade your OSD to XP SP2. and lastly, as with any other appliances/gadgets. USE IT WITH CARE. NASA GUMAGAMIT LANG TALAGA YAN. OTHERWISE, BAKA MA-EXPERIENCE NYO ANG MGA BANGUNGOT NG FELLOW NEO-USERS SA TECH SUPPORT/SERVICE. hahaha. Cheers! =)
grabe im planning to buy laptop its my first ever laptop some one suggested neo i checked on it ang ganda ng specs pero nakakatakot ang feedback….
waaahhhhh anong gagawin ko???
I have had a few minor issues where I needed tech support from Neo. I just YM them on myneohelp for great live support.
Hi! I got a new NEO Empriva 572SVBx Laptop October 07, just a few months ago. It had the free version of Windows 2007 Office and I was told that I would have to have a full version installed and I did. That was around the 2nd week of October. By late November I was having problems with my NEO. It would shut down every now and I again. It was tolerable because it would start back up again, so I did not mind it much. Then one day, it shut down and would not open the windows program, so I took it for repair at a Neo service center. I got it back within 24 hours, they told me that they had to reformat it and I thought it was fine already. 2 weeks later, a new error message appeared and again my NEO would not start up. I sent it back to the service center, they checked it and I got it back after 24 hours. It worked fine for 8 hours or so. Then when I had to turn it on again, it wouldn’t and showed the same error message. I brought be it back to the service center. They had it overnight, gave it back to me and told me to observe it. This time it would turn on for just a bit. December 17, 2007 I took it back to the service center and was told that the memory may be the problem. They asked me to leave it there and that they would contact me as soon as they have news on what would be done with my NEO. It’s only been less that 48 hours but I am really worried. Its a new laptop, barely any scratches on it.
I’m really hoping I could get it back soon, before the holidays hopefully. 
I’m hoping everything turns out OK. I’m a writer and that laptop has unofficially become my life! LOL. I’m wishing you guys all the best with your NEOs.
Hey, just an update! apparently I encountered the Blue Screen of Death with my new Neo Empriva 572SVBx. Its really unfortunate, the problem (I was told) was with the memory and they need to have it replaced. I hoping the warranty will cover it and if I do have to pay some fringe that it not cost me too much.
I am a firm believer that something can last long if you take care of it well enough. I did! no unnecessary downloads, video streaming whatsoever. Just plain Office and Firefox searches. It still gave up on me. Sad? Huh? Good Luck with all your NEOs guys. I hate to admit it, but I should have just sprung for a MAC or a better model. 
i bought neo 531svs last august 2007, from the model itself SVS means services, lots of problem with the battery, sometimes it turn off automatically, sometimes it shows that the battery is not detected, so i have to remove the battery and put it back again then after a few days same thing happen,
just bought a neo empriva yung may iba ibang kulay?medyo natakot ako sa reviews ah… so i guess the best thing to do is really to take good care of it to avoid stress. yes.bat din ang main problem as of now…the rep said that its 4 hours bt no!!
When i was reading all the comments regarding NEO, there were negatives and positive comments, one thing that I would comment is this, If NEO offers P45,000 as the lowest price and P180,000 as the highest price will all of you guys state and write the same comments. Everything here in this world is only valued if they can gauge in terms of money. They ascribed the bad things happened in their laptop to its price. Unfortunately, NEO offers a cheap laptop. Whatever happened in their laptop due to the virus, mishandling of hardwares, all of these were attributed to the cheap products without looking at their negligence. Guys! ANG TINATAGAL NG GAMIT AY NASA GUMAGAMIT. WALA YUN SA BRAND. KAYA DI UMUNLAD ANG PILIPINAS PURO KAYO PINTAS SA MURA.
Hello,
Is there really a Neo laptop unit Empriva 572SLX? i tried searching it in their website but I can’t.
btw, it’s coz my sis gave me a laptop and i don’t know the unit. she’s saying it’s neo empriva 572slx.. i read the manual and i can’t find the name of the model..aargh..i’m worried it might be one of the ‘not so good ones’ mentioned above. i’m happy though that i have a laptop now so i’ll pray it’l last long.
hi,, i’ve been trying to find the model of my neo laptop i jut bought recently… it’s neo notebook model: M54SE??? and btw i change the RAM from 512 to 1G,the brand is PQI, can i trust the brand? is it still DDR2? will core solo still work good with it? thanks
wahh.. kakabili ko lang ng neo endura, kya lang natatakot nako baka masira lang hehe. sana hindi naman, wala nakasi ako perang pambili ng bago o pang repair man lang. swt
Hi everyone,
I have a NEO Q-Note M3U Laptop laptop which I bought Dec. 2005 and a NEO desktop PC which I got free from PLDT myDSL.
My experience with my NEO laptop was good - but only until its 1st year. This laptop did the job done even though it’s performance is not very good. It’s slow, it’s speakers are worse than my old laptop (a Toshiba Satellite which I bought Feb. 2001), it has a camera and a mic but I don’t use them because it’s crap, and its sound card as well as its video card is not that good, but acceptable - but who cares, it’s cheap (P29k). I used it for school work, and sometimes, it’s used for the office. I even watched DVDs with it and used it for video and sound editing for school projects.
But here comes the day when my laptop gave up on me. That day, I turned on my laptop and everything worked fine. Five minutes later, after I logged in to Windows, the screen showed the same thing as when you disconnected the antenna/cable from your TV. So what I did is I restarted it and it came back to normal, then the same thing happened. So, again, I restarted my laptop and it showed nothing but a blank screen. The “Power On” LED is on, the HDD LED is blinking, but nothing is shown in the screen. So I brought my laptop to the NEO dealership in SM Megamall for check-up. The tech guy there check it for a while and he said the problem could either be the video card or the motherboard. He told me to leave it there for a week for further check-up, so I left it there. A week later, I went there and he told me the problem was the motherboard. He said the cost for the replacement of the motherboard was about P20k and he is not sure if there are some other problems that might come out after the repair. He suggested that I get a new laptop instead. So I did not agree with the repair and I decided to get a new one instead, so I got their brochure and my laptop. But because of the very short life of my laptop, I am thinking twice to consider NEO again. Then I talked to my mom’s business partner who also have a NEO laptop and he said it’s not good. He replaced the hard drive twice in 2 years. So am I going to buy another NEO? Never mind.
Okay, I am someone who takes of things properly. And if I don’t take care of my things, how come I still have my Toshiba Laptop working good as new? I bought my Toshiba 7 years ago, and I am still using it. Yeah its specs are not good anymore but still it can get the job done. I can update my iPod, do school work, do some sound editing (forget video editing here, it’s crap), and many more. The only problem that I got with it is it’s old, it’s slow, its video quality would make you throw up - but it’s rock solid. Now, I have a new Compaq Presario V3000 as a replacement and I am loving it.
And what about the NEO desktop? Okay it has the same spec as my other desktop but it’s performance is sub-par. It’s darn slow — real darn slow. I wait for 15 minutes after booting into Windows so I can start smoothly - but still, it’s far from smooth. So what can I say, it’s rubbish but never mind, it’s free.
Got a NEO M540G pentium M 1.6ghz/ bought it for P13K. I solved the heating problem by buying a Chill Mat/ upgraded to 1 gb sodimm I bought from tipid pc/ it was running ok except for the crappy battery..it’s fast and light..the bag was tight and I got scratches after 3 days, so I bought a new laptop bag/ it never failed me on my sideline as a freelance Software & hardware consultant.. I used to have a compacq, but it was heavy. if you want a laptop to last for 2 years without getting bankrupt, get a NEO..
hi mark,
My experience with 630nx2 is ok. im running it on ultimate vista. 1 year na sya ok naman, except 2 hours lang un supposedly 6 or 9 cell battery. since compal gl30 din sya. you may search for compal or anadem laptops and download updates for your drivers xp man or vista. its good for gaming. but advice ko to run it with xp. i updated my bios also sa neo megamall ok naman pinansin nila ako.
im just curious kung pwede ba lagyan ng internal bluetooth ung 630 nx2 kasi ung gl30 may kasamang internal bluetooth san kaya puede palagyan?
I had the same regrets of buying a laptop from neo. The model I bought was m72s and bought it for P38,000. The unit crashed 1 week after my purchase, actually on my second use! The DVD drive and the camera isnt working, added to that is the slowness of it. Since covered by the warranty, i returned it to the store where i bought. I followed it for a month and to my dismay, when i got it, it is still the same problem as before. So to solve the problem, i went to their office along Shaw Boulevard. It took them only a day to repair it. They reprogram the computer and according to them the dvd drive was changed. They told me to reinstall the programs that was erased. Well after installing all the programs, it started to crash again. Well, with these, DONT BUY NEO LAPTOPS!
hi guys!!
kaka bili ko lang ng neo laptop last nov 6 2007..pinili ko sya not with its specs kundi sa itsura nya..cute kasi sya bcause its pink..i even ignored wat the salesman said that i should choose acer than neo. he even told me na its not his fault pag isasauli ko yung laptop. but i didnt bother to listen to him kasi nga cute yung laptop and its unique. it was my first laptop and i never knew what was the best at that time. so here’s my prob..yung laptop ko lasts only for about an hour katulad ng sinabi nyo dito..yung vent madali ring uminit..tapos ilang beses na syang naghung ng hindi ko alam kng bakit. ishu-shut down ko lang sana and it supposed to turn off..pero ayaw syang ma off kasi nga nag hung. and so i have to wait for the battery to discharge kasi i dont know what to do. grabeh hindi ako nakatulog ng mahimbing dahil sa nangyaring iyon!!! hindi ko pa sinabi sa parents ko ang problema ng laptop. im scared kasi bcos its mine so dapat inalagaan ko sya ng maayos dba?? but i really took care of it..pero wala talaga..natatakot rin akong isauli yung lapyop sa binilhan ko kasi baka isisi lang nila sa akin..huhuhu..ano ba gagawin ko?? somebody help!! pls.. =(
I have Neo, but i’m not sure if its empriva or endura. but it has something like 540 something to its name. anyways, it has centrino, pentium M 1.60ghz. i had it for a year now, and i’d never had a real problem with it. except for two things: it restarts when i access a specific website, http://www.football365.com; and i can’t use the webcam for YM. in both instances, the guys at the digital playground in megamall couldn’t find a solution to it.
but like i said, i have no disaster story to tell. i use my neo for my studio. it had its share of hours turned on while i master some recordings. i use it for counterstrike and war rock and the graphic’s good enough. i didn;t expect it to have altec lansing sounding speakers but its loud enough. all in all, for its price, i got what i bargained for.
as for the heating, believe me, asus, acer and compaq fare no better. with more powerful processors and platforms coming out, expect more heat.
and the battery life…what battery life???
Neo sell laptops with a very competitive price but be careful you are not getting youre moneys worth. Laptops are not reliable and sometimes dont perform properly, maybe because of substandard materials??. Customer service is not so good either. Have my neo laptop serviced, they returned it but with the same problem, boot up failures, and this is on bios level pa . I strongly strongly suggest to you not to buy neo laptops, its not worth playing a game of chance when the bucks involved are from your personal wallet. Buy toshiba or acer, or better yet a DELL. NEO = LOUSY LAPTOP
I’m choosing between Blue and Neo. Which is better?
neo gl31, windows xp, wifi is not working.
need help. please
grabe!!!! i’ve just bought a NEO Empriva 600RVP last Feb13,2008 before i’ve read these bad comments about NEO. kinakabahan ako, sana matibay nabili ko. i bought it because it has a very nice spects with cheaper price. 2.2GHz, 160GBSATA, 2megapixel webcam, nvidia graphics, 14″, vista home basic, cd burner and a lot more for only 61,000php. a 60k worth of dell or apple laptop has a very simple spects, you can just use it for MS word. i always pray that nothing will happen bad with my laptop. so far, it is performing well. but the battery. mabilis talaga maubos at ang tagal png icharge. comment naman sa mga nakabili ng same unit. thanks.
[...] Comment by cherisse vinoya — January 27, 2008 @ 1:36 am [...]
I’m deciding to buy a laptop; and i’m choosing between neo and packard bell as a brand. i think packard bell would be a better choice because it is know for its great functionality in the europe, am i right? please respond. thanks!
[...] A site visitor: I’m deciding to buy a laptop; and i’m choosing between neo and packard bell as a brand. i [...]
Ey Catherine,
Just take care of your laptop. I’ve had mine for almost half a year and it’s still good as new.
My problem is I’m upside down when I am on cam and seen by others on the other line. bison cam came with my neo qnote empriva. can it be fixed?
cant the bison camera cant take still pictures?
The camera can capture and take still pics. I can see myself rightside up on my lcd screen. I’ts the other guy on the other end of the line when we are chatting that sees me upside down. My notebook is M54N model, bought in Manila about 5-6months ago(Compex), with built-in cam. I’m not into chatting so i’m not that upset. But i still would like it fixed in case I need the cam later.
Hi Guys,
I have “NEO Empriva 572SVBx” a month old, I dont find any problem except with the pre installed Windows Vista. What i did was upgrade the RAM into 2Gb. Then, I reformat my drive with 2 partations. You know what guys the first time i bought this unit? Burn in for almost 20hrs but everytime the battery fully charge,unplug the power cord. The burn in process takes for 2 days. Gladly it’s passed to my standard. So, I decided to re-install with my own config. I used to simulate OS using virtual servers, it’s doing good. The really nice for this box is small but powerful. And by the way i have plan by the next month to upgrade the RAM into 3 or 4Gb. I hope NEO will give us discount in memory upgrade. Thanks
hi i have my neo endura for almost a year and i agree na nd ganun kaganda. kasi 6 mos palang cya e cra na yung lcd. i have to went to neo in manila just to have it repaired hassle. beware guys dun nalang kayo sa branded meron namang acer 30 thou lang pero matibay.
hi ol,
pls do not be disappointed with the battery life of neo. I
don’t still have a neo laptop (but i’m planning to buy 1) but i have a compaq presario v3156 model which i also bought here in phil for 60k. it has 6 cell battery and it also last 1 1/2 hr to 2 hrs of continous usage.
well what do you expect of 4 cell/6 cell batteries. a laptop computer uses a large lcd, a wifi, a mouse(if any) and some led lights and i may remind also that hard drive plays a big role on consumption of battery power. Of course, it reads datas and process it.
well i think i helped.
kakabili ko lang ng neo.. 540svbe maanda naman sya.. ok specs. yalang ng nabasa ko tong mga comment nyo.. bigla ako nagccc.. however sana walang masamang mangyari sa neo ko… ang mahal e…
i sold my neo just by reading at your comments and thaks to you all… i realized that neo is getting more expensive hindi naman ganun kalayo yung specs, sa totoo nga lang mas mababa na yung specs ng pinakamurang neo sa pinakamurang acer… so, i bought an acer instead …
hi guys,
anybody here that can help on my neo laptop… the battery is really hot when i use it… appreciate if you can suggest me solution on how to fix it.
Thanks in advance
hi guys! which site can i download a webcam driver(bisoncam) for my neo laptop Qnote empriva Vista OS, coz my web cam driver on my cd has an error, when i activating the webcam the screen was rotating in vertical position i try the camera setting to change its rotation but theres nothing change in the screen. i try to reinstall it but its all same. help.
segismundo.ralph@gmail.com
i cant turn on my empriva by using the battery, however i can turn it on if i use the ac power…
i had this laptop for almost two years already, i encountered this problem just last week
is the battery dead or is there any other way to fix this?
could you send me you reply at
brianbatayola@yahoo.com
thanks guys
Please, can somebody to help me?
I need drivers for a laptop NEO M54G.
Thank you verry much for your help.
Adrian
i’ve read most of the comments halfway i guess but really got eye strained. anyways i have a neo empriva laptop last oct ‘07 so far no serious problem encountered. i upgraded the ram to 1gb since it only have 512mb factory specs.(by the way use the warranty from the service center) im using my neo for video downloads and a few layouts in photoshop cs2 and corel x4.im running my unit overnight. i agree with the comments bout the battery life i max it to 1.5 hrs. my Qs now is if i upgrade it to 2gb ram would i be encountering problems of over heating my unit? the exhaust is tolerable for now with 1gb ram. thanks i advance for any reply.
Wow, i just reread what i posted and i must have been wasted when I wrote that hehe.
Anyway, my Neo’s doing good so far.
I’m actually using it right now to type this and
using the free wifi here in the mall.
The were two instances when I had to contact/engage Neo’s tech support.
Once thru email when i had concerns about my battery and charging. They weren’t able to answer/resolve my concern but they did send me battery care tips hehe. So, Neo Care does care
I figured out that the power socket I was
using was bad so it was still resolved.
Another time was when I needed to contact MS to manually
activate my Windows. I had activated it too many times because of excessive reformats and Windows would refuse
to activate it thru the internet. I could call a Toll free number but alas, the local sari sari store phone had its
IDD disabled. So, I went to their service center in SM and used their phone to get my copy of Windows activated. =)
Doc, I think only the GL31 has an internal bluetooth.
And we have the same battery life time(exactly 2 hours
measured thru the NHC’s timer). I think its fair
considering the laptops specs (i.e) Geforce 7600
I got mine pla at 46,000 with a free bag and a 2gig exigo
travel stick
Specs are
Core2Duo 1.86Ghz
Geforce 7600 256MB
2gig RAM
Windows XP ME
Naka jackpot ako considering sa PC Corner, their offer was
52,000 for the same model but with this Specs
Core2Duo 1.66Ghz
Geforce 7600 256MB
2gig RAM
No OS
I paid in cash pla and yung offer ng PC Corner was considering i would pay in cash and was only good
on that day(Nov 27 ata, their big boss authorized it
kc) otherwise 1gig of RAM lng makukuha ko. Eh I couldn’t
purchase it on that day since 1st of week of Dec ko pa
makukuha yung 13th month pay ko. Buti nlang ganun nangyari kung hnd, hnd nko ng hanap pa ng iba hehe
hi ol.
I just bought my new neo laptop. And yes, all the comments regarding the neo was correct. It restarts by itself. Or I mean it crash everytime it recognize new hardware or software installed.. but after it restart, I still insist to install and run the program. And… Viola! It never crash again. Windows Update helps best in maintaining the stability of your driver and software. So never hesistate to click windows update on your computer. Some neo laptop heats fast and its so true, but did you ever click the silent mode hotkey of your laptop? It minimize the heat but of course it also affects it performance..
A nice and cheap laptop cooler might do as well.
Some neo laptops that are free dos version are applicable with any OS.
My neo endura 540slx was bundled with 80GB and 512MB ram and and windows home OS.
I just recently upraded it to 160GB with 2GB ram and windows vista OS. And it works well.
see you all nextime
Bumili ako ng NEO laptop Endura 540SLx nung march 3 2008,Mag 1 month na laptop ko.sa ngaun, ayus pa rin naman ,nagkakaroon lng ng konting gasgas,at minsan naghuhung..pero minsan lng naman. eto nga pala specs nya:
Specs:
Intel® Pentium® Dual-Core Processor T2130 (1MB L2 Cache, 1.86GHz, 533MHz FSB)
1GB DDR2 Memory
80GB SATA Hard Disk Drive
NEO VisionCare 14.1″ Widescreen WXGA TFT LCD
VIA Chrome9 HC IGP
CD/DVD Burner (Supermulti 8x DVD+/-RW)
NEO Motion Eye 300K Pixel, Built-in Mic & Speaker
3x USB 2.0
7-in-1 Card Reader
6-cell Lithium Ion Battery
2.2kg with Battery
1 year warranty
all in all 29k lahat,,,may kasama na rin freebies like 1gig usb,mouse,at keyboard heheheheh
sa gaming ayus naman yung bilis ala problema pero sa mga bagong games like crysis yung mga 2007-2008 na games di na kaya mahina kc yung video card neto…
I find hard time looking for drivers from the web. What if a buyer lost the driver cd?
Pls help me.
I need drivers for a laptop NEO M54G.
Thanks
Hi everyone! I have a serious problem regarding my NEO laptop. I recently sent a mail to the neo customer care @ 6:00PM, April 2 08. I just hope they do care to their customers. Anyway, my problem is narrated through my email:
————————————————————
Good Day!
I have been using my Neo 621NVP2i since I purchased it last August 2007. However, last night, I was playing a Reflexive Game and after a while, decided to sleep. I put the lid down and woke up this morning. I opened the lid hours ago, around noon. As it commonly does, the laptop resumes the last application or program that was running. But I was really surprised when all I saw was a black screen and suddenly, there came a non-stop, simultaneous BEEP BEEP BEEP (the sound which I only hear when my notebook has low battery) and the caps lock and num lock LEDs blink non-stop. I waited for a while for the strange occurrence to settle down, but, to my dismay, it did not stop and the LED wasnt blinking. So I resorted to shutting it down by the shut down button. I turned it on again, the beeping and blinking stopped but after a while, it did occur again and worse, it shuts down by itself (without going through the process of proper shutting down).
Is this a hardware malfunction? Should my notebook be checked by a NEO technician? I was calling the PAGE NEO hotline all day and all I get is a busy tone. What happened? I need to bring my notebook back to its normal condition before my summer classes start.
————————————————————
PS
I called the PAGE NEO hotline for 20 times and all I get is a busy tone. Impressive huh?
I hope anyone with the similar problem can help me. Pretty please?
helo everyone. i have a neo laptop which i bought last august 2007. last march it broke down and it took a month for the servicing since its under warranty. guess what they replaced my mainboard with much slower version!!! so i definitely discouraged anyone who are planning to buy neo laptop. actually i read a lot encouraging experiences with neo but i experienced it first hand so NADA!! anyway, its up to you if you want to gamble with your hard earned money with a cheap laptop. definitely, after sales service sucks!
hi there pals, is there anyone there that was able to buy a neo laptop M54se? i bought mine about 5 days ago. it seems okey but i got to see the problem its with the battery and there is no printed manual in the package but the steal is i have been given by the distributor 2 cd drivers one for windows xp and the other one for windows vista… so guys can you please tell me if my brand is okey i bought it in easy installment plan without reading the posts in the internet its only now that i was able to read it for i am looking for downloadable manual but i cant find one… hope that my laptop will last for years for i buy this one for my thesis writing this coming june 2008 for i am due to gradute on my master in business administration (MBA)…
kingvirus@yahoo.com
hi guys
i just want to know your suggestions / comments about my problem
scenario: my optical drive no longer read any disc (dvd/vcd/audo/data/etc) and always pops the “no disc found-please insert disc”. i bought my neo empriva 540NVP2i last september 2007. by late november, i started encountering problems with the optical drive. there’s this “selective reading” where it doesn’t read all of the discs i use (even those dvdrw and cds ive been using before). i’m planning to bring it to their megamall office since the costumer service rep told me that their technician will be checking it first to diagnose the problem (obviusly i already got a busted optical drive). will it be better if i’ll just purchase a new drive rather than carry the burden of having the same experience some owners posted in your site? any idea of how long will it take for them to replace the part? of course i will be demanding a replacement of the drive since it is very hardly used and it’s still under warranty. please help. thanks and more power
Hi, I’m a NEO customer too and I’ve been that since 2004. I just don’t know if I’m extremely lucky or extremely careful because I haven’t had any major problems with my NEO laptop since I bought it (well except for one which crashed my drive, but that was purely because of a blackout during a defragging session). Nope, I’m not a newbie in computers, nor somebody who just simply uses the laptop for work or documents. I’ve been a hardcore gamer, avid surfer and a traveler too. My neo laptop has endured through several games - WARCRAFT III, Frozen Throne, NBA live 2005-2007, NeverWinter Nights, - and so many travels - I bring it to work with me everyday (from QC to Antipolo and back since I bought it… commute to ha mga pre!!!)But it has never bugged down on me. Well, I have my share of IT background din kasi and I always make sure my drives and memories are clean especially after surfing. I avoid sudden bumps and stuff like that that I know could easily damage my HDD’s reader, and so on and so forth. Bottom line - I took serious care of my laptop and up to now it’s still geared and ready to take on the new models. It’s the among the first generation of Centrino-powered units (IntelGraphics 900, DDR 333, 30 Gb HDD, the works for Php 65k). Ngayon, ng-upgrade lang ako ng HDD to 60 Gb and added 512 MB memory and sumasabay na ulit ako sa mga naka Core2Duo sa school! I LOVE MY NEO LAPTOP! Pagdating ng XG Station sa Pinas, magiging immortal na ang laptop na to!
Well, budz i guess it depends on who the ODM for your NEO laptop is. Mine’s Compal and they host the drivers themselves.
Any comments on Neo 572SVBx at this time? They have a sale and it now ranges from 31k (Cash) - 36k (SRP), by far it’s the best deal but I am hesitant due to the above feedback…
My neo empriva 540svbe also froze up tried to troubleshoot it but finally gave up after two tries. What I did was to revert back to using windows XP SP 2 on it. Now it works well doesn’t freeze at all. I just downloaded the required drivers from neo’s website. Technical support didn’t also do anything for me or my problem.
my parents just bought me a NEO last night and by reading all your comments, I’m getting really worried. I have a NEO qnote laptop and I encountered 3 problems so far:
-internet wifi connection jumps on and off
-the pc hangs from time to time
-the pointer jumps from one position to another
-the scroll thing on the touch pad doesn’t work
geez.. help me pls. i don’t know what to do. and this was supposed to be a birthday present! daym.
any body can help to give an audio and video driver for neo m54g. i lost all my cd’s…plz help me…
ako din nangangailangan ng driver para sa built-in webcam at sound para sa NEO M54G laptop. Mahirap nga maghanap ng driver kahit yung pinaka website ng NEO wala din eh!
kung meron sana nakaka-alam kung saan pwede maka downloa nun, tulong naman dyan oh!
I have Neo M54N, the drive was crush, so I replaced the hard drive, the problem was the driver hard to find in the web, unlike my HP and Dell you can download the manual and the drivers completely. so I suggest don’t ever by Neo laptop, better buy a branded.
I really like Neo laptops, their biggest problem is customer service. My laptops hinge broke, and it took us 4hrs to wait at their depot in SM Megamall, just to for them to say, “Iwan nyo nalang muna…, tapos tawag kayo for updates…” Boooo…
ok na ok ang neo laptop ko. two years na walang problema kahit ano. nasa gumagamit lang yan
Hi guys! Ive purchased an empriva 601 last dec. 2007. Everything is doing fine naman…by the way, where can I download the latest bios? wala kc naka post ssa neo website regarding bios and driver updates. Pls can someone help me…is it safe to update the bios from compal.com with the same model?
I need a site where i can download Windows XP Driver for my NEO Empriva 627NVP2i with a system model of M520N.
Well the only thing im frustrated with it is that i cant boot up to a dual OS everytime i tried to do a dual OS on it. It only boots up that latest OS that i have installed instead of asking me which OS to boot. Can anyone help me? So far this is the only issue i own my laptop for more than 2 months already still praying.
better to change to laptop with website and strong after sales support where you can download future upgrades and latest drivers.
that’s why I dont usually recommend NEO and other local companies because they don’t have strong after sales support. DOnt worry you can now avail of HP or toshiba from 25t to 30t range. Just contact me if you want a sincere recommendation I will surely help you at no cost.
i think the most common problem issue with NEO laptop is that:
1. it hangs and freezes a lot!
2. slow processor( esp. when opening another program/ window)
3. poor battery life (majority of laptop brand does,even the branded ones).
we had a NEO empriva before and it really freezes a lot,with your cursor stucked up on the screen (Grrhh!!). We had to restart it over and over again..but it’s still the same! BOO!
On the other hand, branded laptops, such as ACER works pretty well.
1. Very good processor.
2. doesn’t freeze a lot,unlike NEO (even they claim to have the same processors).
3. drivers sync well
>>>battery life is the only con so far. It barely lasts 1 1/4 hours. :-C
>If buying a Neo laptop is your last resort because you’re in a tight budget. Make sure you have it tested first right before your eyes before bringing it at home.
Neo laptops are good, just make sure you will not load it with much media contents or else..boomm!! it would freeze up!
Using it with movie editing programs like Windows Movie Maker is not also advisable. It crashes a lot.
It’s good for making files such as Microsoft Word and Powerpoint..and also photo storage..that’s all..
hi, guys
As a I read all your comments. Neo laptops could be rate as fair.
one feedback of neo is hindi maganda ang pisa.
My neo akong binili as installment plan, As i used it , i expereinced it heats in only 1 hour, madaling magasgas, At noong nag opened ako sa mayron hotspots mahina ang signal naging cause ito na hindi na maka download except yahoomail, msn mail. Baka totoo and sinabi ng iba na ang neo laptops na pisa ay hindi maganda.
Binili ko ito para sa aking masters degree at sa thesis in June. Sana ito ay tatagal at magagamit ko sa aking masters degree in education.
Sana kung bibili ako ng laptops sa susunod, MAYRON BUYING GUIDE,
Laptops that passed on DTI product standards are ASUS, COMPAQ AND IBM LENOVO.
If buy a second laptop , I will choose compaq , asus or ibm because their performance is better.
At magtanong sa DTI kung anong laptops na pumasa sa kanila standards para yung consumers ay ma aware kung anong laptops ang bibilhin.
Basta sa susunod sa ASUS , compaq or ibm na ako.
Ok yun Asus EEE PC , nasa 17,000,
guys what can you say about ENDURA540SLe?
Ross, to be able to have multiple OS, First be sure that the partition of your HDD are all primary partitions. installing OS should be in order from old OS to new, Here is the order install windows XP first followed by Vista. You can’t start from Vista followed with XP. it will not give you choice to boot.and if your other partition is EXTENDED you will not have choices to boot. Make all partition PRIMARY and do the order from old OS to new.
Hi All, Can you give me the link to the documentation for products that pass the DTI product standard? Again, to be able to give you support, please do post your serial numbers and your email.
Good day to everybody. I’ve had my Neo Empriva NVP2 for a little over a year now, in fact I think its warranty just expired and despite the constant abuse I’ve put it through it has held up and performed remarkably well- miraculous even, given the number of people here who’ve had their laptops quit on them. Sure my laptop is butt-ugly, has crappy speakers and mediocre battery life but its damn good! Its fast, was cheap (compared to similar spec models from premium brands) and to-date is reliable. I e-mailed Neocare for tech support on max RAM capacity and supported hard drives because I’m planning to upgrade my unit, they replied to me the next day and for me that was all the tech support I needed. As the saying goes “You get what you pay for” and indeed I did.
I decided not to buy a NEO laptop, MSI Roks!! (^_^)
I recommend you all try the MSI s262.
gs2 ko sana bumili ng NEo laptop kaso lng sa mga nabasa ko d2 tingin ko hndi na..mag compaq nlng ako cguro mas ok pa.hehe.tnx for making this forum.it really helps me.peace.
Neo laptop, almost a year. so far no problems found. with NHC software to prolong battery life with dynamic switching.
Dalawa ang Neo laptop namin dati sa company. Celeron 1.3 Mhz lang na processor and with 512 Mb system memory.
Problem:
1. Yung isa nasira kagad ang LCD wala pang one year. Ni replaced naman kagad. Nagamit ulit ng co-worker ko.
2. Mainit ang ilalim ng laptop kapag nakasaksak ang charger.
Positive feedback:
Yung isa kasi naka issue sa akin as technical support sa aDSL DigitelOne. Maalaga ako at nung binalik ko sa boss ko nag-enjoy parin ginagamit ito. So far wala naman itong naging problem.
Note: Sa mga feedbacks niyo nagdadalawang isip pa ako kung bibili ako ng personal na Neo laptop ko kahit na yung na issue sa akin e wala naman akong na experienced na major problem. Very minor lang.
I’m planning kasi na bibili ng laptop para sa new job ko. Very limited budget lang ako. Meron akong nagustuhan na Neo model dito sa Octagon, Angeles City na P20K lang. Pero baka titingin pa ako sa ibang dealer na well known brand like Toshiba or siguro HP. Thanks sa inyong feedbacks…
I’m worried naman kasi I just bought my neo laptop this month. 3 weeks pa lang sya and yes, medyo may problem sa pag eedit ng video sa video maker. Nag ha hang. I wish I was able to read this thread before I decided to buy a laptop, MSI kasi yung binili ng friend ko at ok naman daw sya
hi! lam niyo ba kung ok NEO B2165N?
anu yung NHC software?
I just bought sa NEO ng laptop last feb. lng 540SLx so far good naman sya and i decided to install Windows Vista Ultimate so far works great naman.
FYI CLEVO Co. ang real manufacturer ng NEO notebooks distributor lng ang neo kya name nila ginagamit.
for more info on your laptops log in @ http://www.clevo.com.tw
im using my neo endura 531 everyday more than 10hrs a day for a year already.. and i havent experienced any truoble with it.. except for a virus i got from the net… i think it all goes down to the user… wag ninyong sobrang ingatan gamit nyo.. hayaan mong malaglag or mabunggo… experience makes a laptop strong.. nyahahaha… ilang beses na kasi na hulog ito sa bed ko at na bunggo sa upuan ko sa skul pero ok pa rin sya…
Sino po may NEO 672RVP or NEO 672RVPx??? ano po mas newer model dto??? i am planning to buy this kc… Share nmn kayo sa mga nakagamit nito. Tnx!!!
I was so enticed by Neo Elan L2111’s specs and was supposed to buy it a while ago but they didn’t have the unit. Good thing I decided to surf the net for some Neo Elan pics (to show to my mom) and serendipitously stumbled in this forum. Now, I’m also having doubts whether I’d buy a Neo.
Do you guys think that their latest model would still have those problems?
hi,nakabili ako ng neo m54se nov. of last year,ok namn sya up to now lang problema,always bring your charger,dont depend lagi sa battery,mabuti na yung naka plug ka sa ac. for sure.yung heat normal lang yata yan.nasa gumagamit lang yan kahit na anong brand pa yan.just use it the normal way.
haaaay.. I dnt knw if i’ll buy NEO lapt0ps..
after all this c0mments that i’ve red..
I like Neo impreva 572svbx s0 much..
luk, it alm0st 25k nlng in reg. price
pag nadadaan aq s sm cyberz0ne,
I 0weiz l00k at it..
I’m 5thyr. ECE s2dnt at UE, and as far as I knw,
It depends 0n the user h0w he takecare
of his gadgets..
P.S.
U shud knw guys how to use and
maintain ur gadgets..
in sh0rt, WAG ABUSUHIN ANG PAG-GAMIT
NG IYONG LAPTOP..
@ rina
NHC= Notebook Hardware Control
ibaiba yung clock speed pagdynamic switching. depende sa load. kng malaki yung CPU load, increase rin yung clock speed. paghindi naman, nasa minimum clock speed lg so save sa power saka hindi masyado mainit.. try lg google NHC…
yes, nasa gumagamit lang din yan…kapag ibinagsak natin lahat ng laptop brand, sira lahat yan, pero mauunang umiyak yung may mamahaling brand…LOL
but kidding aside, i think the very reason why most people buy NEO is due to limited budget…hindi naman lahat can afford to buy an expensive one…kaya naman kapag palpakang nabili mo out of your hard-earned money, sino ba naman ang matutuwa nun?
sana lahat nman mas stable at nag improve na ang NEO ngayon compared before and whatever problems have been brought to the people of nEO, they have already made the necessary improvements on the product they sale…
hay, hirap i-convince ang sarili ko na NEO nga binili ko hahahhaha
wla lang…just being honest and at the same time proud kc pinaghirapan ko naman ang ipinambili ko sa NEO..
I’ve had my NEO laptop (love the brand name) for around 2 years now. what mine does is that the dvd drive ejects for no apparent reason even after i’ve formatted the blasted thing for a number of times. another problem of mine is the stupid battery and the power socket (where the laptop connects to the power adaptor). the power socket came loose and would kill the laptop power whenever it was slightly wiggled. so i had to bring the laptop to compuserve and get it replaced and soldered back in place. the battery problem is another thing, it says it’s charged at 100% but when i pull the power cord, the laptop dies. so basically, i have to use the power cord whenever i want to use my laptop. that makes it a big hassle to bring around. last but not the least, my left mouse button collapsed! so now, the damn thing keeps on clicking even if im not touching it! i had to disable the button thru the touchpad utility and use a usb mouse! they shouldn’t call these things laptops for crying out loud! they’re desktops come to think of it (mine needs to be plugged in 24/7, needs a usb mouse, and has a non-existent battery). BOTTOM LINE: YOUR MONEY IS BETTER OFF SPENT IN SOMETHING OF QUALITY WHICH NEO LAPTOPS ARE SADLY LACKING!
hi… i just wanna post a comment…
I bought a neo laptop and its been a month now…wala naman problem. my friend also has neo and he has beeb using it for 4 months now… wala naman din problem… madali lang talaga maubos yung battery. My friend’s auntie is also using neo for 2 years now, wla din namang problem…
i have not yet tried their customer service though kasi wala pa naman akong problem sa laptop ko eh kaya i don’t really know how they are…
ang ayoko lang sa neo ko is naka share yung video card… mahiig kasi ako mag laro ng games eh… sana yung MSI na lang binili ko… hahaha. but i really don’t have any “serious” problem with my neo. matagal nga ako mag play nga games eh… almost 24 hours… tapos ginagamit pa din ng sister ko to to play as well… pero okay pa din. yun nga lang, nakakapaglaro lang ako every weekend coz i don’t bring my laptop in manila kasi i have a pc naman sa work eh. (umuuwi lang ako sa amin kapag weekends. i’m staying in manila for work)…
I’m also PROUD na nakabili ako ng neo kasi perang pinaghirapan ko naman yung pinambili ko eh, hindi ko naman hiningifrom any1.
to all planning to buy a laptop, my advise is just pagisipan nyi na muna talaga kung anong brand ang gusto ninyo. kasi yung ibang friends ko using a laptop (MSI and ACER) they also do not have bad experience with their laptop… actually they adivised me to buy MSI or ACER, kaya lang ito lang kaya ng budget ko with the specs that i want eh.
share ko lang.
guys for me, thers no such thing like durability, its in the user. mapa IBM pa yan, toshiba etc. its all the same,.. brand name lng ang difference and price of course. if youre a brand concious go for the branded ones, but if you are practical go for the price. technically speaking what ever brands, they all have the same peice of hardware and the same functions. now its up to you to take care of it.
Yung ka office mate ko dati nakabili ng Neo laptop. Mga 1 month old palang ito. So far wala naman siyang nagiging problem.
just like to know if there is still available NEO model M545G utility installer…cant find it in your website
Bought my Neo M540 2 years ago. So far the only problem is my battery. Ayaw ng mag-charge. I don’t know about you guys, but everytine I go the service center, asikaso naman agad ako. Like the last time I had it upgraded, it took them only an hour to do it & that is because may nauna na sa akin. How much is a replacement battery? Where can I get it? Thanks for any info.
hey guys! i bought a neo laptop endura540slx model 6 months ago. i didnt encounter a single problem with my notebook to think that my laptop is always on for about 7 hours a day. i think, yung mga naunang model ang kadalasan may publema. so far, nag improve na ang neo notebooks. siguro dahil mejo matagal na silang nasa market.
i will recommend neo to anyone who has limited budget but would like much power that neo offers. kung may pera naman, then go buy mac, dell, or whatever.
rating ko sa neo notebook ko is 9/10. no exaggerations!
me and my mom bought the newest and latest Neo Laptop the Elan L2110 and it looks great performs great, etc. It’s great but i just had it for less than a month so i still have to see how long this product will last. I shall take good care for it. I decided to buy a Neo laptop because it’s a Filipino company. I will be using this for school projects and assignments.
If you want gaming don’t consider other brands unless it’s ALIENWARE and DELL.
my neo is almost 6 months old. so far no problem. battery ife lang talaga. dun sa nagtanong about the bat, i emailed them(neo) and they asked me to give the model and serial number the they’ll send you how much yung bat.you can get it sa main office ata nila,sa mandaluyong?
Kailangan talagang ingatan ang paggamit ng computer lalo na kung laptop. Congrats sa mga nakabili ng Neo. Hopefully hindi na talaga magka problem ang mga susunod na Neo models para masaya at lalong magiging mabenta sa mga Filipino in general ang brand na ganyan.
Malaki talaga ang difference ng Neo laptops pag dating sa price at nakakasabay naman ito sa specifications ng well known brands na laptops.
Hope lalo pang ayusin ang coming models ng Neo at ang technical support nila or after sales lalong mag-improve.
so far. so gud. may prob ung installer ng webcam. ung ilaw pahina ng phina pag alang power. mura pero dapat lam mo ang pagamit para ok. un tapos cute cya in fairnest.
I recently purchase Neo Basic last Saturday June 21. I love the design, slim and sylish. Right now I haven’t encountered any problem. Except for the battery. It last only 30 minutes on maximum brightness, media playing, plus surfing the net.
Yes it was running hot on its exhaust on the side. But, if i were to compare the heat that it produce. It’s much “cooler” that the acer that I used before. I even don’t feel any heat on its palm rest.
I don’t know but maybe NEO (barebone manufacturer clevo) had find ways to reduce heat.
I Also asked its technical support if I can upgrade its memory and they immediately responded.
Maybe Neo is improving in someways. Let’s hope that they shall consistently and continually improve.
Can anyone comment on the
Neo Empriva 672RVPx
Hi All,
I’d like to thank everyone who chose NEO. Again, for anyone here that needs support, please do call us at NEED NEO (633-3636) or email us at care@neo.com.ph. We also have a representative manning the myneohelp YM contact. Again, thanks for the support and happy computing!
nagrestart pc ko pag open ko webcam. sa ym. di complete installer sa blutot at webcam. naghanap pa ko installer sa internet. . ung power naman using battery dumudilim pag tinangal saksakan. dami pa din palpak kya pala mura. can anyone help? mas ok ata asus? help nman.
Hi Sonny, the LCD dimming is a power saving feature integrated in many notebooks. Since the LCD consumes a significant amount of power, it is dimmed when the unit is on battery. The brightness can be readjusted using the Fn and the brightness up key — it would have a symbol for light and an up arrow(usually F9 on most models). If you could give us your unit details (serial number/model) and email address we can help you more.
hello..neo basic 2165n… may prob sa webcam ko..pag open ko siya nag restart..nag dump ng memory…parang hirap ang motherboard na paganahin ang webcam…ito ata ang hirap din siguro dhil mura at bago pa lang ang neo..sa sobrang paulit ulit ko ito na encounter nakakainis din kasi napabili ako nito at di na lang nag ipon…tumawag ako sa tech support..dalin ko na lang daw sa megamall…mahal na kasi lahat ngayon..gas…pamasahe…papupunthahin pa ako sa megamall..di ba dapat palitan na lang ang unit ko..binili ko ito sa southmall..mag 2 weeks pa lang ang unit..siguro kung sikat na brand ito..di ko ma encounter agad ito ng ganito kabilis…tapos kulang kulang ang key button indicator kung san ang on and off ng webcam..wifi…at bluetooth..at first akala ko nga walang bluetooth kasi walang installer at walang logo sa keyboard..sensya na nagrereklamo lang ako..kasi nakakainis lang kasi i need my laptop sa pakikipag usap ko sa parents ko using ym…lagi me wala sa haws kaya bumili ako smartbro anywhre…need help naman…sana naman make ur customer satisfied at di sila maghihirap at maistorbo pa para punthan kayo sa megamall dahil sa maling pagkakabili ng product ninyo….TANUNG LANG PO…pumasa ba sa quality check product ninyo? if yes ….bkit and dami ko mga questions?? tulad ng nasabi ko po…..
ULITIN KO PO HA….
1. LOGO SA KEYBOARD NG BLUETOOTH ,WIFI, CAMERA
2. CAMERA MALFUNCTION MEMORY DUMP.. INSTALLER NOT CAPABLE.
3. LCD SOBRANG DILIM PAG TINANGGAL SA POWER
4. LCD NAMAMATAY NA PAGDATING NG 12% PA LANG…NAGING UNUSEABLE NA ANG LAPTOP…UNLIKE MY OLD ACER..KAHIT 3 % MALIWANAG PA DIN AT MAS MATAGAL ANG BATT LIFE…
5. TOUCHPAD MALFUNCTION…
6. IF EVER SANA I BONUS NIYO NA UNG FINGER PRINT SENSOR. PARA NAMAN MAY MASABI KAYO NA MAYROON ANG NEO NA WALA SA IBANG BRAND NG LAPTOP SA MURANG HALAGA MAN LANG….
….WELL UN MUNA ANG COMPLAIN KO…PRIORITY KO PA DIN TALGA ANG WEBCAM KO……NEED HELP…. kung pede ko lang refund ang money ko..or palitan niyo na lang ng error free laptop..without having me to go to ur place that i think is unnecessary at may priority dapat kayo sa customer niyo kung nasiyahan sila…….un lang ….IF IN CASE I WILL RATE NEO…. 5/10 sila…kung di ko lang need na mag aalis lagi…on the go kasi lagi ako…bibili ako or mag assemble ako ng magandang desktop…mas mabilis at maganda pang specs kesa sa laptop ko now….btw…post mo na lang email ad mo mr. bits..ako na lang mag email sa iyo..di ko basta post kasi ang email add ko eh…ok tnx…and sensya na po…and kung ganito ng ganito kayo…ma advise ko lang sa mga balak bumili na mag acer or ibang brand na lang……kaya nga this is the time to prove yourself …Neo… company…LISTEN TO YOUR AFTERSALES CUSTOMERS…AND HAVE YOUR PRODUCTS TO HAVE QUALITY CHECK…….IF YOU NEED TO HAVE SOMEONE TO DO THIS…PEDE DIN AKO…YOU CAN EMPLOY ME NA LANG……I DO GIVE CONSTRUCTIVE CRITICISMS A LOT..ITS FOR YOUR OWN GOOD….TENKS,…..
I lost the driver CD for my Neo M54FG laptop. The drivers aren’t on your webpage. Where can i download it? The camera, card reader and modem aren’t being detected.
Help!
Sorry about the previous post. “The drivers aren’t on your webpage” should read “The drivers aren’t on their webpage”
I was directing my comment to “Bit”.
Anyways, does anyone where to download the drivers?
Thanks in advance . . .
“does anyone where to download the drivers?” should read as “does anyone know where to download the drivers?”
sheesh . . .
Hey guys, does anyone know if support for the NEO M360S still exists? Ito kasi yung model ko and naghahanap ako ng drivers for, well, everything. Salamat.
Hi Sonny,
Thanks for the feedback, we apologize for the difficulty you have had with the webcam. An updated webcam driver can be downloaded from http://www.neo.com.ph/drivers/b2160.html. Also, the following are the shortcut keys for the functions you noted for this unit: the Webcam is Fn + F10, the wifi is Fn + F11 and the Bluetooth is Fn + 12. For more detailed instructions, please do email our contact support group at neo.care@neo.com.ph.
Thanks
ei! Bits! what about me? You didn’t even acknowledge my post!
“I lost the driver CD for my Neo M54G laptop. The drivers aren’t on your webpage. Where can i download it? The camera, card reader and modem aren’t being detected.
Help!”
please?